10:02:31 From  Katherine : goddness yes
10:02:32 From  Christine : yes
10:02:35 From  Liza : always
10:02:38 From  Darcia : Yes
10:02:40 From  Joanne : Haha
10:02:40 From  John : Yes
10:02:44 From  Regina (PLAN): Slides: https://www.plan.lib.fl.us/slides/20210326monte.pdf
10:02:54 From  Darcia : True!
10:03:09 From  Maria : yes
10:04:21 From  Katherine : thief of worlds
10:05:19 From  Susie : You have to keep the overall goal/picture in mind
10:05:19 From  Kandace : Saying things in the moment for effect but they don't really solve the greater problem
10:05:20 From  Joanne : The long game is difficult to play
10:05:20 From  Craig : can have lasting implications with staff
10:05:20 From  Rebecca : Win in the short term, but cause long term problems
10:05:20 From  Katherine : focus on the goal
10:05:42 From  Susie : count to 10  (by 1's)!
10:07:31 From  Darcia : I've heard of it.
10:07:46 From  Joanne : I am a fan of the saying
10:07:50 From  Nicole : That book is SO GOOD
10:08:56 From  Katherine : "Do you want to be right or do you want the problem fixed/result achieved"
10:09:48 From  Katherine : False to all
10:09:48 From  Joanne : F
10:09:48 From  Christine : f
10:09:48 From  Tina : F
10:09:49 From  Rebecca : False
10:09:49 From  Craig : F
10:09:50 From  Sarah : T
10:09:51 From  Kandace : F
10:09:51 From  Anne-Maire : f
10:09:52 From  Carol : false
10:09:52 From  John : F
10:09:53 From  Halimeh : F
10:09:53 From  Susie : F
10:09:53 From  Sonya : f
10:09:54 From  Darcia : False 
10:09:55 From  Robin : False
10:09:58 From  Gayle : False
10:10:00 From  Lee : F
10:10:02 From  Halimeh : F
10:10:03 From  Doris : False
10:10:03 From  Maria : f
10:10:16 From  Kandace : Conflict helps us to critically think about things
10:10:23 From  Christine : It means people are thinking
10:10:27 From  Robin : Air out perspectives
10:10:28 From  Liza : conflict can lead to growth
10:10:30 From  Carol : Conflict is inevitable, we can only choose how to handle it
10:10:32 From  Susie : Conflict is what brings attention to problems
10:10:33 From  Lee : Conflict can lead to growth and understanding
10:10:36 From  Sonya : different ideas/perspectives
10:10:38 From  Katherine : conflict can lead to discussions which may lead to different ideas
10:10:40 From  Joanne : Conflict is a normal part of working with others.
10:10:40 From  Rebecca : Creates opportunity to think about things in a new way. Possibly work together to come up with a solution
10:10:44 From  Darcia : Sometimes conflicts happen, perhaps someone needs to work a different schedule to attend a wedding or something. Another person needs the day off for something else. 
10:10:50 From  Susie : we can't solve what we don't know is an issue
10:11:12 From  Christine : conflict
10:11:14 From  Joanne : aggravation
10:11:17 From  Robin : resentment
10:11:17 From  Katherine : disappointment and resentment
10:11:17 From  Susie : war
10:11:20 From  Tina : stagnation
10:11:28 From  Halimeh : disruption in productivity
10:11:49 From  Anne-Maire : False
10:11:49 From  Joanne : False
10:11:49 From  Sarah : f
10:11:50 From  Katherine : conflict occurs constantly in the workplace - different people - different personalities
10:11:50 From  John : f
10:11:50 From  Darcia : False in all caps.
10:11:50 From  Rebecca : False
10:11:50 From  Susie : F
10:11:50 From  Carol : f
10:11:51 From  Sonya : F
10:11:52 From  Christine : f
10:11:52 From  Stephanie : F
10:11:52 From  Robin : False
10:11:55 From  Gayle : F
10:11:55 From  Halimeh : False
10:12:06 From  Katherine : We are past the Ides of March
10:12:07 From  Craig : f
10:12:16 From  Katherine : 15th -17th
10:13:10 From  Carol : f
10:13:10 From  Rebecca : False
10:13:10 From  Robin : False
10:13:11 From  Craig : F
10:13:11 From  Christine : t
10:13:12 From  Stephanie : F
10:13:12 From  Tina : f
10:13:12 From  Halimeh : F
10:13:12 From  Katherine : Most conflict fester over time
10:13:13 From  Darcia : FALSE. Resentment builds.
10:13:13 From  Liza : false
10:13:13 From  Sonya : F
10:13:17 From  Joanne : True
10:13:18 From  Sarah : f
10:13:22 From  Kandace : F
10:13:23 From  John : t - just the result isn't always pleasent
10:13:26 From  Wen : F
10:13:44 From  Joanne : Because issues change, situations change
10:13:46 From  Katherine : True cuz eventually everyone dies
10:13:53 From  Joanne : staffing changes
10:13:58 From  Darcia : Lol Katherine.
10:14:07 From  Gayle : Until resolved, they never really go away.
10:14:32 From  Joanne : exactly
10:15:16 From  Carol : It’s important to know what “big” is…
10:16:06 From  Darcia : True. It will keep someone awake at night.
10:16:34 From  Katherine : f
10:16:35 From  Sonya : F
10:16:35 From  Sarah : f
10:16:35 From  Liza : False
10:16:36 From  Joanne : False
10:16:36 From  Christine : false
10:16:36 From  Stephanie : False... the whole team becomes involved
10:16:38 From  Kandace : F
10:16:38 From  Rebecca : false
10:16:40 From  Susie : definitely not
10:16:40 From  John : f
10:16:45 From  Craig : F
10:16:51 From  Darcia : False. the disputing parties  usually talk about the problem all the time. Wasting time, etc.
10:17:00 From  Susie : everyone has an opinion on a conflict whether voiced or not
10:17:08 From  Liza : low morale
10:17:30 From  Kandace : F
10:17:31 From  John : true
10:17:33 From  Rebecca : True
10:17:33 From  Anne-Maire : true
10:17:35 From  Darcia : It can be sometimes.
10:17:36 From  Joanne : True
10:17:38 From  Liza : partially true - it's also the workers' responsibility
10:17:38 From  Nicole : T AND the employee has to take responsibility for their actions
10:17:39 From  Katherine : false
10:17:43 From  Halimeh : T
10:17:44 From  Craig : F, not wholly
10:17:45 From  Stephanie : True but employee need to take reposibility too
10:17:45 From  Sarah : true
10:17:58 From  Kandace : Conflict can't be resolved without everyone buying in
10:18:02 From  Rebecca : Ultimately down to management
10:18:09 From  Katherine : When others try to bring me into their conflict I ask myself 2 Q's: Why does this affect me and Why should I care
10:18:10 From  Robin : If it's just frig issue, I'm not interested. If it's paramount to service or goals, bring me in
10:18:11 From  Darcia : The manager has to address issues.
10:18:25 From  Darcia : Good point Robin.
10:19:05 From  Susie : I agree Darcia
10:19:23 From  Liza : There are a lot of conflicts that are just people not acting like adults. It's hard as a manager to also be expected to be "mom" to people
10:19:32 From  Kandace : Yelling
10:19:34 From  Stephanie : anger
10:19:34 From  Darcia : An unpleasant picture comes to mind.
10:19:39 From  Katherine : Anger, sabotage
10:19:47 From  Susie : tension
10:20:00 From  Wen : Frustrations
10:20:02 From  Carol : I have a question, for example  we might say, it’s not a big deal, like when somebody says something passive aggressive.. it’s hard to recognize, but over time it festers, instead of resolving… how can we handle that?
10:20:04 From  Nicole : discussions
10:25:07 From  Joanne : Moving beyond the conflict
10:25:12 From  Christine : Problem resolution is a goal
10:25:18 From  David : A difference between negative and positive
10:25:24 From  Stephanie : MOving toward solutions
10:29:12 From  Joanne : Its called self-talk these days.
10:32:03 From  Joanne : Breath and count
10:32:34 From  Kandace : water
10:32:35 From  Kandace : drink
10:32:40 From  Katherine : coffee
10:35:42 From  Katherine : of course
10:35:49 From  Darcia : yes. sadly. 
10:35:49 From  Anne-Maire : Yes!
10:35:59 From  John : does today count?
10:36:03 From  Wen : absolutely
10:36:04 From  Darcia : lol John.
10:37:18 From  Katherine : only a devil uses the phrase "devil's advocate" and smiles
10:39:36 From  Darcia : The list is so accurate!
10:42:04 From  Liza : There needs to be "passive-aggressive martyr" on this list too, hahaha
10:42:15 From  Liza : :-D
10:42:43 From  Anne-Maire : I would have a quick private chat and let him know his behavior is upsetting others and ask him to keep it in check. 
10:42:47 From  Gayle : Privately, readdress new goals.
10:43:00 From  Liza : I'd ask him (privately) what he needs to improve his outlook
10:43:09 From  Joanne : Have a private conversation to discuss whether there is something they are not happy about in general
10:43:17 From  Robin : Start asking for a positive spin in their opinion letting them know you value it. Practice positivity with them.
10:43:46 From  Darcia : Have a private chat to remind him of the importance of being professional at all times and seeing the bigger picture and the bigger goals.
10:44:21 From  Christine : Shuts you down
10:45:40 From  John : how do you make them apart of the solution if their comeback is something like, what does it matter I do the job correct and right
10:46:42 From  John : it does, thank you
10:53:10 From  Kandace : escalates
10:53:12 From  Katherine : it festers
10:53:13 From  Craig : worse it gets
10:53:14 From  Rebecca : The more it snowballs
10:53:14 From  Anne-Maire : Problems don't get solved
10:53:15 From  Darcia : Resentment and less willingness to change.
10:53:16 From  Robin : it takes on a life of its own
10:53:20 From  Gayle : stress
10:53:46 From  Joanne : when the emotions have hijacked the conversation
10:53:47 From  Rebecca : When angry
10:53:51 From  Kandace : if you are angry
10:53:52 From  Anne-Maire : When we are in the wrong frame of mind. 
10:53:52 From  Darcia : avoid talking if you can be overheard.
10:53:54 From  Robin : When we aren't thinking clearly
10:55:55 From  Joanne : Walked on
10:55:56 From  Rebecca : Not in control
10:55:59 From  Darcia : You feel terrible if you give in all the time. you feel weak.
10:56:11 From  Darcia : You can't stand them.
10:56:12 From  Christina : Resentful
10:56:13 From  Rebecca : resentful
10:56:14 From  Carol : resentful
10:56:15 From  John : resentful
10:58:40 From  Christine : no
10:58:40 From  Liza : nope
10:58:44 From  Anne-Maire : no
10:58:48 From  Darcia : no. 
11:05:40 From  Katherine : Ask for the deadline and do it my way
11:05:41 From  Robin : Have you considered...?
11:05:47 From  Anne-Maire : Discuss both plans and see if we can compromise
11:05:53 From  Craig : compromise if possible
11:06:00 From  Sarah : Give examples of how your approach is more effective.
11:06:00 From  Joanne : In a pvt conversation "are you attached to the methodology?" If so, why?
11:06:04 From  Darcia : discuss both plans.
11:06:20 From  Darcia : justify the benefits of your approach.
11:06:24 From  Katherine : Joan:  I like that "are you attached?"
11:06:46 From  Darcia : Feedback is indeed two ways.
11:08:06 From  Robin : It's so much easier when the colleague trusts you.
11:11:02 From  Darcia : Yes, give the benefits of your way.
11:11:06 From  Carol : Yes,
11:11:20 From  Katherine : focus on the purpose/end result
11:11:25 From  Joanne : It depends on whether I am attached to my approach.
11:11:41 From  Nicole : As long as there are not errors and it's not taking longer, let it go.
11:11:59 From  Robin : I did yesterday. I was balked at but the rest of the team leads supported my method and convinced the institute director to trust me. It was rough but it worked out.
11:12:01 From  Carol : trust is also important… that your boss trusts you enough to try your method
11:12:51 From  Deborah : It is more diplomatic to ask if they have considered and to ask the justification.  
11:15:28 From  Darcia : It is very helpful. Thanks.
11:17:13 From  Robin : I've employed these recommendations a lot in the last few weeks. The timing is amazing. Completely different mindset at the end of the day.
11:21:25 From  Tina : management by walking around
11:21:58 From  Liza : hard to do when everyone is remote ;-)
11:23:59 From  Katherine : Rule #1 is not negotiable - Wear pants
11:28:20 From  Christine : Thank you!
11:28:21 From  Katherine : WWG1WGA
11:28:36 From  Sonya : Thank you!
11:28:40 From  Candice : Thank you, as always
11:28:44 From  Katherine : THANK YOU.
11:28:44 From  Hope : Thank you.
11:28:47 From  Darcia : Thanks it was very helpful! You have a great weekend too.
11:28:47 From  Sarah : Thanks!
11:28:47 From  Carol : Thank you!!
11:28:48 From  Liza : Thanks!
11:28:50 From  Lee : Happy Weekend, ty
11:28:53 From  ThuHa : Thank you!