10:01:00 From  Regina (PLAN): Slides: https://www.plan.lib.fl.us/slides/20210402monte.pdf
10:01:07 From  Kim: 2 people 😁
10:01:42 From  Regina : Thanks, Kim!
10:01:45 From  Hope : Hello
10:01:59 From  Joanne : Goodmorning everyone
10:02:18 From  Regina (PLAN): Good morning!
10:02:23 From  Nancy : Good morning!
10:02:37 From  Christine : Good morning
10:02:42 From  Gayle : Good morning
10:02:51 From  John : Nope
10:02:51 From  Sarah : No
10:02:52 From  Darcia : No.
10:02:53 From  Christine : NO!
10:02:54 From  Hope : not usually
10:02:56 From  Roberta : I do!
10:02:58 From  Myriam : very few
10:02:59 From  Deborah : yes
10:03:04 From  Joanne : sometimes
10:03:19 From  Darcia : Comfort zone
10:03:21 From  Kim: i do but most don't
10:03:21 From  Christine : comfort zone
10:03:26 From  Kim: comfort zone
10:03:57 From  Kim: and yet it can be fun....adventure!
10:04:53 From  Deborah : I have a quote here from another webinar.  "What you know is dead.  Life is outside of what you know."
10:05:25 From  Regina (PLAN): @Deborah: Love that!
10:09:18 From  Regina (PLAN): Slides: https://www.plan.lib.fl.us/slides/20210402monte.pdf
10:09:40 From  Hope : yes
10:09:43 From  Darcia : yes
10:09:44 From  Sarah : Excellent movie!
10:09:46 From  Deborah : yep
10:11:48 From  Liza : Keeps things interesting
10:11:49 From  Darcia : Positive- no boring moments
10:11:50 From  Deborah : Improve processes
10:11:53 From  Nancy : New and exciting
10:11:54 From  Craig : Gives new perspectives
10:11:55 From  Hope : new begining
10:11:56 From  Candice : Always exciting (good or bad), something new
10:11:57 From  Carol : Open your mind to new exciting possibilities
10:12:00 From  Kim: expanded service to our community
10:12:11 From  Joanne : We learn, grow, and change happens
10:12:12 From  Robin : it's a natural part of evolution
10:12:38 From  John : it can remotivate someone who may be stuck in a rut
10:12:46 From  Carol : we fear it as much as we need it
10:12:55 From  Robin : patience
10:12:57 From  Roberta :  flexibility
10:12:59 From  Craig : things can change in a heartbeat
10:13:01 From  Liza : I love keeping a distance from people :)
10:13:01 From  Katherine: people like to control others
10:13:03 From  Joanne : I learned that through masks, I could avoid getting the flu
10:13:06 From  Candice : that  we can live with change
10:13:11 From  Kim: that we are dependent on social interaction with other people
10:13:33 From  Joanne : Expansion of meetings through ZOOM
10:14:13 From  Joanne : Learned how self-centered al lot of people are.
10:14:54 From  Darcia : negative
10:15:07 From  Kim: automatic negative bias
10:16:46 From  Carol : too many unknown variables
10:16:48 From  Katherine: naysayers
10:16:54 From  Joanne : Challenges our assumtions
10:16:56 From  Darcia : Difficulties: people might not feel comfortable asking questions, when they really need to.
10:16:57 From  Hope : Not having all information needed.
10:16:58 From  Craig : resistance to change
10:16:59 From  Deborah : stressful learning so many new things
10:17:03 From  Marie : You always assume the worse
10:17:04 From  Jessica : Some people have hard time keeping up
10:17:12 From  Robin : deliverables with deadlines
10:17:14 From  Darcia : learning curve
10:17:16 From  John : admin micromanaging change
10:17:26 From  Nancy : Not having all the answers
10:17:39 From  Darcia : Not clear instructions
10:17:45 From  Kim: I've had an employee tell me that they will quit if we go through ils migration. they dig in and not want change
10:20:26 From  Candice : micromanage
10:20:33 From  Joanne : change?
10:20:53 From  Joanne : New processes?
10:22:29 From  Liza : In lots of cases the leadership doesn't know what's going on either
10:25:49 From  Katherine: d4
10:26:08 From  Christine : S1
10:26:19 From  Christine : D1
10:26:21 From  Nancy : D2
10:26:24 From  Carol : we have to direct
10:26:26 From  Jessica : D1
10:27:05 From  Marie : D3
10:27:07 From  Jessica : D4
10:27:09 From  Nancy : D3
10:27:09 From  Christine : Hopefully D# or D4
10:27:13 From  Marisa : d3/d4
10:27:26 From  Christine : D1
10:27:27 From  Jessica : D1
10:27:28 From  Joanne : D1
10:27:28 From  Nancy : D1
10:27:29 From  Marie : d1
10:27:30 From  Marisa : d1
10:27:31 From  Katherine: d1
10:27:37 From  John : they think they're a d4 but its really a d2
10:29:04 From  Katherine: however, the experienced staff member may not be the best learner - the best one to share the new system .  they also might not be the best note taker, or able to share well with others
10:29:13 From  Christine : direction
10:29:17 From  Darcia : They need clear instructions and trainings.
10:29:17 From  Marisa : assurance
10:29:17 From  Katherine: trust
10:29:20 From  Joanne : information
10:29:21 From  Hope : Information and guidance
10:29:24 From  John : support
10:29:31 From  Jessica : Coaching
10:30:08 From  Kim: this is exactly what I'm experiencing this weekend with our migration. i have tried to build am effective teamto get details ready and communicate over and over what to expect this Monday. but many unknowns. Can only hope for best. Try instill hope
10:30:47 From  Hope : Its hard to have to start over not knowing how to do something
10:41:38 From  Jessica : I've lost count
10:42:07 From  Hope : I love new people ideas
10:44:53 From  Deborah : Everyone (well meaning) is doing things differently 
10:57:06 From  Hope : It is nice to bring food, and maybe positive about that change to benefit them and Library
10:57:11 From  Marisa : Bribes
10:57:14 From  Marisa : Bribes
10:57:15 From  Marisa : Bribes
10:57:16 From  Marisa : lol
10:57:21 From  John : Tell them I understand their frustrations and blame admin
10:57:26 From  Christine : Have meeting explain purpose of change, why change needed 
10:57:32 From  Marie : blame admin
10:57:39 From  Darcia : I would talk myself into presenting myself with a positive demeanor, speech.
10:57:49 From  Joanne : Explain WHY these changes are occurring. To implement, talk about the changes, the steps needed. Talk about why we don't like it
10:57:52 From  Katherine: Sandwich - say something positive, share new unpopular policies - end with something positive
10:57:55 From  Marie : blame comissioners
10:58:06 From  Christine : Flow chart of change and benefits of change to get buy in
10:58:07 From  Nancy : Share the policy change and give the reason beind it.
10:58:08 From  Sarah : Explain the policy changes. Explain why they are necessary.
10:58:18 From  Darcia : Commissioners-- good one!
10:59:08 From  Hope : I feel as a new director I need to stand on my own 2 feet, I at least want to look confident and then believe I am
10:59:19 From  John : what should we do in the case where we don't know the reasons for a change?
11:00:05 From  Hope : and I always let them know we are in it together
11:00:40 From  Christine : get buy in
11:00:45 From  Hope : group meeting
11:01:47 From  Myriam : have to leave for an Alma training, Thank you!
11:02:50 From  Kim: don't take it personally and leave door open for questions
11:05:53 From  Hope : blind spots
11:05:59 From  Darcia : blind spots
11:06:06 From  Kim: what not know about self
11:14:38 From  Katherine: yes
11:14:40 From  Esther : yes
11:22:27 From  Robin : Who can I work with to be mentors to everyone else
11:22:28 From  Darcia : being positive in my approach to stating new policies & never blame 
11:22:29 From  Sharon : Remembering that we all bring our baggage to each situation, and to cut each other some slack
11:22:43 From  Christine : Communication is often lacking but is important for positive changes
11:22:47 From  Hope : Change curve is something we are going through so it was nice to go over this, but overall I felt it was all great to learn.
11:22:49 From  Nancy : Know your people, help them grow!
11:22:49 From  Carol : You set the tone - you choose how to react
11:23:12 From  Katherine: be a positive force and don't take anything personal
11:23:21 From  John : Honestly, handling change from a leaders perspective. We're in the middle of opening up additional hours with less staff and some of my staff is not handling it well
11:23:26 From  Gayle : Focus on the now. Keep it light. Listen
11:23:41 From  Sarah : Laughter, wine and chocolate!
11:24:38 From  Darcia : Thanks! 
11:24:42 From  Darcia : You too.
11:24:43 From  Kim: Thank you!
11:24:43 From  Hope : Thank you for all your help, I hope to read some of these informative books. Happy Easter.
11:24:44 From  Christine : Thank you- 
11:24:46 From  Candice : Thank you for all information!!
11:24:47 From  Sarah : Thanks!
11:24:48 From  ThuHa : Thank you!
11:24:49 From  Nancy : Thank you!
11:24:49 From  Sharon : thank you - it's been really helpful.
11:24:50 From  Carol : Thank you so much, I really enjoyed this classes!
11:24:53 From  Katherine: Thank you for your time.  This has been a fabulous experience.
11:24:54 From  Gayle : Thank you so much!
11:24:55 From  Deborah : Thanks
11:24:56 From  Jessica : Thank you, this has been a great and informative series!
11:24:57 From  Craig : Yes, thank you so much!!
11:24:57 From  Hope : Thank you Regina
11:24:59 From  Esther : Thank you!
11:25:03 From  Darcia : Go Regina!
11:25:29 From  Darcia : Thanks for the training. Take care everyone. bye