Date(s) - 06/13/2019 - 06/20/2019
2:00 pm CDT - 3:30 pm CDT
If you cannot attend the live webinar, register below to receive a link to the webinar recording.
Emotional Intelligence – maybe you’ve heard the term, but what in the world does it mean? The short answer is simply being intelligent about emotions – yours and others’. The longer – and much more interesting – answer will fascinate you. Don’t miss this intriguing 2-part series!
Part 1: In the first session, we’ll discuss the idea of Emotional Intelligence and why interest in the field is increasing. We’ll delve into how our behavioral styles can affect our levels of emotional intelligence. We’ll also take a closer look at emotions:
- What are emotions anyway?
- Are we even aware of them when they happen?
- Can we control them?
Then we will “look in the mirror” and begin to explore the first of the four elements of Emotional Intelligence.
Part 2: In the second session, we will investigate the other three elements of Emotional Intelligence – by probing how we deal with our own emotions and how our emotions affect our interactions with others. We’ll also discover the potential for improving our emotional intelligence, why that matters in the workplace, and why it might be challenging to do so.
You only need to register once for both parts of this webinar. If you can’t attend both parts live, don’t worry because we’ll send you the link to watch the recordings.
Linda Bruno develops and conducts training for library clients across the United States. She offers a wide variety of topics such as customer service, supervisory skills, and personalities (along with many others). She loves the learning that happens when people share their experiences in this thing we call life!
Competency Index for the Library Field: Essential Library Competencies
Skill Level: Introduction & Beyond Basic
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