Webinar (Recording): Managing Employee Performance: A Simple Formula for Talking With Staff with Doug Crane

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Date/Time
Date(s) - 06/12/2019
2:00 pm CDT - 3:00 pm CDT


If you cannot attend the live webinar, register below to receive a link to the webinar recording.

The success of any project or plan relies on the work of your staff. Supervision is not for the faint of heart, especially when employees need to be coached or counseled. So how can we manage employee performance without tearing our hair out? In this webinar, learn a simple and widely tested approach to interacting with your employees that takes some of the stress out of the process. This webinar will present on:

  • The challenges of employee performance management
  • The SBI Feedback model for coaching and counseling employees
  • Working with your HR Department
  • FMLA, ADA, and other Fair Employment principles

Doug Crane is the Director of the Palm Beach County Library System. He started in Palm Beach as a children’s librarian in 1998 and soon moved his way up the organization. He was appointed system library director in 2014 and has led the system to numerous awards, including an Urban Library Council Innovation Award. The Public Library Association recruited him as their first podcast speaker in 2015. He is also the author of the articles “May I Ask You a Question – Lessons Learned from Interviewing Public Library Leaders,” published in the Nov/Dec 2015 issue of Public Libraries; “Overcoming the Email Blues,” published in the December 2017 issue of Learning Exchange, the Newsletter of the Learning Round Table of the American Library Association; and “Efficient Librarianship: A New Path for the Profession,” published in the Nov/Dec 2017 issue of Public Libraries. He currently serves as the Chair of the State Library Council of Florida and is Past President of the Southeast Florida Library Information Network (SEFLIN).

Competency Index for the Library Field: Library Management Competencies

Skill Level: Introduction & Beyond Basic

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