Webinar: Are You Listening? Improving this Power Skill with Linda Bruno

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Date/Time
Date(s) - 03/12/2020
2:00 pm CDT - 3:00 pm CDT


Have you ever been guilty of “not listening” (who, me??), even when you are right there in front of the speaker, looking them in the eye? Communication experts say that 42% to 57% of our time communicating is spent listening – or maybe we should say “hearing,” since we all can be adept at hearing without listening!

Even in this day of emailing, instant messaging, texting, and online chats, we still need to “listen” to be able to communicate effectively.

In this session, we’ll discuss your preferred listening style – and the listening styles of others. Do you know somebody who shows signs of impatience when you are sharing important details? Perhaps they have a different preferred listening style than you do. You’ll discover why preferred listening styles might change and how you can become more aware of your own style so that you can adapt that style to whoever is speaking.

We’ll also look closely at how you can become a more effective listener – and improve your life! We’ll come up with at least 20 tips you can use to help you use this power skill to ensure that you are really listening to those around you.

And do you know the biggest puzzle about listening? No? Come to this webinar and find out!!

Linda Bruno develops and conducts training for library clients across the United States. She offers a wide variety of topics such as customer service, supervisory skills, and personalities (along with many others). She loves the learning that happens when people share their experiences in this thing we call life!

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