Webinar: How to Manage Volunteers in the Library with Pat Wagner

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Date(s) - 02/12/2021
10:00 am CST - 11:00 am CST

Decades ago leaders in the nonprofit community came to a conclusion: Volunteers needed to be treated like paid employees. They needed to be hired, evaluated, trained, supervised, and evaluated again, not “ignore them and hope for the best.”

If they handle money, they need to agree to a credit check. If they work with people under the age of 18, they need a background check and training in Florida law that requires the reporting of suspected child abuse. They need coaching and mentoring and validation and respect.

In the short term, it might feel like too much work. In the long run, with higher standards, your library will attract and sustain volunteers who are more committed and productive.


  • Research Florida personnel laws governing volunteer employees.
  • Create volunteer job descriptions and performance contracts.
  • Develop policies for addressing volunteer issues, such as nepotism and cronyism.

Pat Wagner has been a trainer and consultant for libraries and allied institutions since 1978. She has been a frequent visitor to Florida libraries and was a presenter with the Sunshine State Library Leadership Institute for several years. Pat is known for her good-humored and practical programs.


Register for the live webinar or the webinar recording on our Zoom platform. Even if you don’t attend the live event, you will receive a link to the webinar recording after the event. Please email us if you have any questions.

For FY2021-22, 70% of the total costs for the PLAN Continuing Education program ($220,000) is supported by federal money, and 30% of this program ($92,991) is supported by state money. The total budget of the project is $312,991.