Copyright Basics for All Library Staff with Laura Solomon
What is fair use? How about Creative Commons? Can you use that image you found online? Can you make copies […]
What is fair use? How about Creative Commons? Can you use that image you found online? Can you make copies […]
Tension. Friction. Conflict. Disagreements. Discord. Call it what you will, it’s still the bane of every working person’s existence. Let’s […]
What's all of the buzz about AI? Can it actually help us in our social media work? Should we use […]
We’ve all heard of using “the golden rule” when dealing with others. Some of us have even heard of using […]
The Right Service at the Right Time (www.rightservicefl.org) is Florida’s statewide web portal designed to connect the working poor, jobless, […]
Perhaps you’ve heard the myth that since the customer is always right, you have to say yes to whatever they […]
Face-to-face meetings can present certain challenges, but facilitating an online meeting can seem like chasing shadows – except the shadows […]
This webinar will equip you with a digital marketing toolkit designed to elevate your online presence and connect with your […]
If you look up the word relationship, you’ll find something along the lines of… “the relation connecting or binding participants […]
Okay, so that title is a little odd, eh? There is a term in marketing called the “long-tail strategy.” If […]
I recently read an article from a group of psychologists that said it takes 18 to 254 days to create […]
There are thousands, maybe hundreds of thousands (!) of books, articles, workshops, and TED talks on serving customers. Technology is […]
This project was funded either under the provisions of the Library Services and Technology Act from the Institute of Museum and Library Services or the Library Cooperative Grant program. Florida’s LSTA and LCG programs are administered by the Department of State’s Division of Library and Information Services. For FY2024, 73% of the total costs for the PLAN Continuing Education program ($223,959) is supported by federal money and 27% of this program ($81,361) is supported by state money. The total budget of the project is $305,320.