PLAN Quick Class: Telephone Etiquette [Webinar Recording]

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Date/Time
Date(s) - 06/14/2018
10:00 am CDT - 10:30 am CDT


PLAN Quick ClassWith so much attention placed on online communication such as email and social media, it seems that conversing with your actual voice is a lost art. However, answering the telephone is still important for many libraries, and this webinar will help you refresh your telephone skills.

PLAN Quick Classes are short, 30 minute webinars designed with your busy schedule in mind. Attend the live webinar or register below to watch the webinar recording when you can.

Registration is closed for this event.

For FY2021-22, 70% of the total costs for the PLAN Continuing Education program ($220,000) is supported by federal money, and 30% of this program ($92,991) is supported by state money. The total budget of the project is $312,991.