Date(s) - 04/22/2020
2:00 pm CDT - 3:00 pm CDT
Assertiveness – grrrrr! Oh wait, that’s being aggressive! In this webinar, we’ll discuss the differences between being assertive and aggressive, as well as the dangers of being passive. Moving through today’s world, no matter what our position is in the workplace, learning to be assertive can be a valuable power skill. But there can definitely be a fine line between that and aggressiveness. And it won’t serve us well to cross that line, just like it typically doesn’t serve us well to be passive.
In the midst of our daily activities, it’s easy to just let things go, which is sometimes the best choice. But being passive can create big problems – as can being aggressive. We can contribute to tension in our workplace, low morale, a poor public image, and lots of other problem areas we would all rather avert.
Assertiveness can help us be more confident in our interactions on a daily basis. AND it can relieve some of the stress in our lives. Why not develop this important power skill?
Linda Bruno develops and conducts training for library clients across the United States. She offers a wide variety of topics such as customer service, supervisory skills, and personalities (along with many others). She loves the learning that happens when people share their experiences in this thing we call life!
Register for the live webinar OR the webinar recording on our Zoom platform. By doing so, even if you don’t attend the live event, you will receive a link to the webinar recording after the event. Please email us if you have any questions.