Date(s) - 09/09/2020
2:00 pm CDT - 3:30 pm CDT
You’ve finally done it! You’ve found the perfect fit for a vacant position. Or maybe you’ve realized that your staff needs some refresher training to absorb all of the changes that have happened in your library.
So, what’s your plan? Are you sure you’ve got everything covered? Have you established criteria for success? How deep does your plan go?
Something we don’t always think about is the fundamental differences that exist among human beings. Yes, we talk about serving everyone in the way they need to be served, but are we training our staff members in the way they need to be trained? Are we using all of the resources at our disposal?
Come to this 90-minute webinar to get answers to these important questions and likely a host of others as well!
Linda Bruno develops and conducts training for library clients across the United States. She offers a wide variety of topics such as customer service, supervisory skills, and personalities (along with many others). She loves the learning that happens when people share their experiences in this thing we call life!
Register for the live webinar OR the webinar recording on our Zoom platform. By doing so, even if you don’t attend the live event, you will receive a link to the webinar recording after the event. Please email if you have any questions.