Date(s) - 12/12/2019
2:00 pm CST - 3:30 pm CST
Emotional Intelligence – maybe you’ve heard the term, but what in the world does it mean? The short answer is simply being intelligent about emotions – which is a true power skill. The longer – and much more interesting – answer will fascinate you.
We’ll begin this 90-minute session by taking a look at emotions:
- What are emotions anyway?
- Are we even aware of them when they happen?
- Can we control them?
Then we will “look in the mirror” and begin to explore the first two elements of Emotional Intelligence – self-awareness and self-management – to develop this critical power skill that is so important to your personal and professional development.
Linda Bruno develops and conducts training for library clients across the United States. She offers a wide variety of topics such as customer service, supervisory skills, and personalities (along with many others). She loves the learning that happens when people share their experiences in this thing we call life!
Register for the live webinar OR the webinar recording on our Zoom platform. By doing so, even if you don’t attend the live event, you will receive a link to the webinar recording after the event. Please email us if you have any questions.