Webinar Recording: Effective Workplace Communication Skills for New(er) Supervisors and Managers with Andrew Sanderbeck

Map Unavailable

Date(s) - 02/07/2018
10:00 am CST - 11:00 am CST

Network of peopleRegister below to receive a link to the webinar recording.

Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal, or in writing. Communicating effectively is a learned skill that requires practice, patience, and a desire to be more effective every day.

More importantly, your success as a supervisor or manager will greatly depend on how effective you are in communicating your message to others in your library. This webinar program will focus on the dos and don’ts of effectively communicating with others, including your boss!

Andrew Sanderbeck is a recognized expert presenter, coach, and consultant for libraries on customer service, communication skills, change management, relationship building, and management and leadership. He has presented at ALA, PLA, and at many state and regional library conferences, as well as international conferences. Andrew is the founder of PCI Webinars, a webinar company that produces 100 programs each year for library organizations. He is the author of two books, The Power of Asking for What You Want and The ABCs of Positive Living.

Competency Index for the Library Field: Library Management Competencies

Skill Level: Introduction & Beyond Basic

Want to attend the live webinar? Click here.

Registration is closed for this event.

For FY2021-22, 70% of the total costs for the PLAN Continuing Education program ($220,000) is supported by federal money, and 30% of this program ($92,991) is supported by state money. The total budget of the project is $312,991.