13:44:22 From LeShawn Roberts to All panelists : Good Afternoon, my name is LeShawn Roberts, I just wanted to know if in addition to the presentation being sent out, will a certificate be provided as well for the training? 13:44:53 From Regina Burgess : Hi LeShawn - we do not provide certificates, but you can complete and print your own at https://www.plan.lib.fl.us/files/Certificate_of_Attendance.pdf. 13:45:09 From LeShawn Roberts to All panelists : Thank you 13:51:43 From Sabrina Sturdivant : yes 13:51:59 From LeShawn Roberts to All panelists : Yes, I can hear you 13:54:07 From Doug Crane to All panelists : Regina, I had to log back into Zoom. Please say a few words to confirm my audio is working. 14:00:43 From Halimeh Shatara : Hello everyone 14:02:54 From Sabrina Sturdivant : Crestview, FL 14:02:55 From Jennifer Zoebelein : Charlotte County 14:02:58 From Brittan Ellis : Tallahassee 14:03:02 From Dan Schoonover to All panelists : Tallahassee 14:03:03 From LeShawn Roberts to All panelists : LeShawn Roberts, Director of Education, City College - Altamonte Springs, FL 14:03:03 From Connie Standish to All panelists : Broward County :-) 14:03:04 From Ted Power to All panelists : Tallahassee 14:03:05 From Sarah Miller : we have a group from FSU. 5 people 14:03:07 From Liza Campbell : University of West Florida (Pensacola, FL) 14:03:18 From Chris Jankow to All panelists : Palm Beach County, just me 14:03:19 From Angel House-Ramon to All panelists : Tampa 14:03:21 From Isabelle Stevens to All panelists : Isabelle Stevens Palm Beach County 14:03:23 From Darene Harris to All panelists : Pensacola State College, Pensacola, FL 14:03:25 From Darcia Scates to All panelists : Broward County 14:03:29 From Halimeh Shatara : Halimeh Shatara from Palm Beach County/Palm Beach State College 14:03:31 From Candice Cavaleri to All panelists : Candice from PBCLS at MAIN 14:03:39 From Doris Mendez-DeMaio : Beautiful Loxahatchee, FL 14:08:27 From LeShawn Roberts to All panelists : Socioeconomic status, race, disabilities, gender, age 14:08:38 From Ted Power to All panelists : It's complex. 14:08:52 From LeShawn Roberts to All panelists : language, ethnicity, sexual orientation 14:08:53 From Chris Jankow to All panelists : Power dynamics 14:08:53 From Jennifer Zoebelein : Multiculturalism, complex part of societies 14:08:53 From Darcia Scates to All panelists : Race 14:08:53 From Candice Cavaleri to All panelists : Personal choices in thought and action, beyond race, gender, and physical traits 14:10:09 From Brittan Ellis : people experiencing homelessness 14:10:14 From Sarah Miller : students all over the state 14:10:14 From KIrsten Kinsley to All panelists : LGBTQ+ 14:10:16 From Halimeh Shatara : primary students and faculty 14:10:16 From LeShawn Roberts to All panelists : Students, Faculty 14:10:23 From Darcia Scates to All panelists : Spanish speaking communities,wealthy communities, two parent homes, students 14:10:28 From Kenneth Aizic to All panelists : My location is 95% African american 14:10:41 From Connie Standish to All panelists : The majority I would be Spanish Speaking and affluent. 14:10:51 From Connie Standish to All panelists : *I think 14:11:01 From Ted Power to All panelists : Asian 14:11:02 From Halimeh Shatara : yes, Spanish and creole speaking 14:11:07 From LeShawn Roberts to All panelists : Age Groups: 25 - 40, Racially Diverse 14:11:11 From Angel House-Ramon to All panelists : seniors 14:11:14 From KIrsten Kinsley to All panelists : International students 14:11:14 From Jennifer Zoebelein : 85%+ retirees but also lower income families(people who work in service/tourism industries) 14:11:19 From Connie Standish to All panelists : Also seniors 14:13:18 From LeShawn Roberts to All panelists : Does the library seek out self-published authors? 14:15:00 From KIrsten Kinsley to All panelists : bathroom signs that only say men/women can seem to exclude people 14:15:03 From Kenneth Aizic to All panelists : We have Bibioboard in Broward 14:15:46 From Brittan Ellis : I've heard of libraries limited the size of bags which can limit people experiencing homelessness since they typically carry all their items with them. 14:15:46 From LeShawn Roberts to All panelists : Yes, it does 14:15:49 From Kenneth Aizic to All panelists : Free self published ebook database 14:16:17 From Connie Standish to All panelists : Language barriers. 14:16:31 From KIrsten Kinsley to All panelists : services that don't consider neurodiverse individuals: autistic users 14:16:50 From KIrsten Kinsley to All panelists : Awesome! 14:18:25 From Candice Cavaleri : selection of materials 14:18:27 From LeShawn Roberts to All panelists : An individual who does not see someone that they believe is approachable will choose not to engage 14:18:45 From Ted Power to All panelists : Staff may not be trained to serve the visually and hearing impaired. 14:18:52 From Kenneth Aizic to All panelists : This has happened in Broward. Managers were switched with little regard for ethnicity or language. 14:19:08 From Connie Standish to All panelists : More programs geared towards certain populations. 14:19:21 From Darcia Scates to All panelists : We have at least three people on staff who speak Spanish, we have a large range of materials written by diverse authors. 14:19:39 From KIrsten Kinsley to All panelists : visually impaired or blind individuals who want to use online resources 14:36:57 From LeShawn Roberts to All panelists : So did you have to increase outreach for donations? 14:54:13 From Regina Burgess : https://www.plan.lib.fl.us/events/webinar-how-leaders-make-decisions-with-doug-crane/ 14:54:18 From Connie Standish to All panelists : Are there resources to improve listening skills? 14:54:20 From Halimeh Shatara : Great information, thank you so much 14:54:34 From LeShawn Roberts to All panelists : Thank you, I really appreciated the discussion. 14:54:36 From Connie Standish to All panelists : Like active listening 14:54:58 From Regina Burgess : PLAN Webinar: Are You Listening? Improving this Power Skill with Linda Bruno - March 12th at 2 p.m. CT: https://www.plan.lib.fl.us/events/2020listening/ 14:57:10 From Brittan Ellis : Great presentation. Thank you! 14:57:28 From Halimeh Shatara : Yes, great presentation. Thank you 14:57:30 From Candice Cavaleri : Thank you, Yes very helpful 14:57:30 From KIrsten Kinsley to All panelists : I have some good resources to look into: REI, etc 14:57:30 From Ted Power to All panelists : yes, very informative. Thank you. 14:57:44 From Connie Standish to All panelists : It was very interesting, thank you! 14:57:52 From Isabelle Stevens : Very informative. Thank you! 14:58:06 From KIrsten Kinsley to All panelists : Thank you, I got a lot out of this.