11:31:30 From Regina Burgess : Feel free to turn on your camera if you want. 11:31:43 From Regina Burgess : And you should be able to unmute yourselves when you want to speak. 11:34:02 From Kelli : One challenge is communicating new policies and procedures to students and directing them to our online services. Helping them with technology assistance from a distance. 11:35:12 From Kelli : We still don’t know how many students might be on campus since we don’t know which courses will be face to face and live online 11:36:02 From Emily : I was just talking with other outreach reps at FSU about how we’re going to approach/interact with student groups who will be leading their own events, who may not know how to use Zoom 11:36:09 From Kelli : Students still think we are the book store 11:36:21 From Melissa: Us, too, Kelli 11:36:27 From Kelli : We get confused with the bookstore all the time. 11:36:39 From Kelli : Good to know Melissa :) 11:36:45 From Christianne : We also get lots of bookstore questions and how to use LMS 11:38:25 From Emily : I’m unable to mute (apologies), but we were just brainstorming and trying to lookup to see if our ITS people had put anything out 11:42:09 From Kelli : Yes, promoting Ask a Librarian chat is always tough, at least for us. 11:43:16 From Kelli : We are trying to get lib guides auto embedded in all Canvas shells. Right now we can encourage faculty to embed them in their individual courses or we can do it if were have access to the course. 11:43:52 From Christianne : Same here at Broward. We would like to auto embed as well. 11:44:15 From Regina : I've asked faculty to include library links in their syllabi. 11:44:16 From Kelli : Good to know Chris! 11:44:55 From Heather : Our LibGuides are auto embedded into courses. Once everything was set up on the back end, it was easy for us. And it's great because we can refer to the guide in their Canvas course. 11:46:12 From Christianne : Cool! 11:50:27 From Stephanie : Heather, would you be willing to share your email? I'd love to pick your brain a tiny bit about the auto-link in Canvas. Mine is sajohnson@pensacolastate.edu 11:50:46 From Melissa : At FSU we use internal marketing the most, having faculty share the events and workshops within their subjects as well as getting them on main campus channels and campus wide emails. Another avenue is working with student centered orgs to also spread the information on our services or programming 11:51:25 From Heather : Sure! hsnapp@fgcu.edu. I must admit I don't know all the details about all the back end technical details, but I am happy to let you know what I do know and can find out or put you in touch with others who know more. :) 11:51:30 From Melissa : Social media is definitely used more to show accomplishments or stories, even though we do post our events on social as well, but those posts don’t get as much engagement 11:51:54 From Kelli : Students don’t reach out to us a lot through social media. But we have something called MyTCC now which is our college wide social media page. They ask general questions about the college on there. 11:53:32 From Christianne : Perception of Value is the term used at BC 11:53:36 From Kelli : And we have library pages through MyTCC 11:54:08 From Christianne : No plan, but an outreach team/committee 11:54:10 From Kelli : Right Melissa. Same for us. 11:55:39 From Regina Burgess : After lunch, our sessions begin at 1 p.m. CT / 2 p.m. ET: Cultivating Shared Vision: Strategies for New Library Leaders with Devin Soper, Mike Siriwardena, Beth Boatright, Brew Schoonover, and Shelly Schmucker Practical Data Literacy Instruction: Fundamentals for Teaching Any Topic or Tool with Jesse Klein, Ph.D. and Nicholas Ruhs, Ph.D. A Tale of Silo Busters: Providing Integrated Services through Cross-Departmental Collaboration with Kyung Kim and Velma Smith. 11:56:13 From Regina Burgess : Today's schedule is on PLAN's website at https://www.plan.lib.fl.us/2020-palc-schedule/. 11:57:14 From Regina Burgess : http://events.jaxpubliclibrary.org/event/4469853 11:57:38 From Kelli : I’ve attended her webinars before. Yes, she is great! 11:57:41 From Kelli : Thanks! 11:57:41 From Stephanie : Thank you, Maria! This was a really great conversation! :) 11:58:18 From Kelli : I try to promote services through email to faculty, dept and division meetings. 11:58:33 From Kelli : We created a remote services lib guide. Not sure how much use it is getting. 11:58:55 From Christianne : Thank you this was so helpful! 11:58:59 From Kellie : Thank you so much! 11:59:05 From Heather : Thanks, all! 12:00:01 From Regina Burgess : rburgess@plan.lib.fl.us 12:00:43 From Kelli : Thanks!