Webinar Category: Public Services

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Dewey Decimal Classification

In this session, we’ll start with the basics of Dewey Classification (call numbers) from a high level overview through to […]

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Executive Function and Metacognition: Effective Workplace Strategies

This workshop will provide a brief overview of executive function processes and metacognition and how they impact the lives of […]

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Library of Congress Classificaiton

In this session, we’ll start with the basics of Library of Congress Classification. What are the parts of a LC […]

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Introducing Smart Cities

Smart Cities are using emerging technologies to improve the quality of living standards for its citizens. Smart City initiatives are […]

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Trendcasting Strategies to Help Planning

Technologies advance at blazing speeds, and it can be difficult to select the most beneficial one[s] for your library. Going […]

Best Practices for Description & Names in Digital Archives

In this session, we’ll focus on working with digitized materials. We’ll talk about description of resources and best practices including […]

Getting Started with Digitizing Your Special Collections

In this session, we’ll talk about organizing and prioritizing projects, strategies, workflows, and best practices, for digitization of photographs, textual […]

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Introducing Blockchain, NFTs, DAOs, Etc.

The first generation of the digital revolution brought us the Internet and sprouted a world of information. The second generation […]

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Copy Cataloging Basics

This introductory workshop will introduce the basic principles of copy cataloging through the lens of practical tips and guidance! We’ll […]

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Alphabet Soup: Decoding Catalog Speak

Cataloging and metadata have so many acronyms — how is that even possible? BIBFRAME? FRBR, FRAD, FRSAD, LRM? MARC? RDA? […]

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What Is the Metaverse and Why Should Librarians Care?

Web 1.0 gave us the Internet. Web 2.0 gave us mobile and social connectivity. The next phase (Web 3.0?) is […]

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Tips for Facilitating an Online Meeting

Face-to-face meetings can present certain challenges, but facilitating an online meeting can seem like chasing shadows – except the shadows […]

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Sharpening Your Organizational Skills

If you scroll through online self-help headlines or scan the titles of articles in major magazines, you’ve probably read something […]

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First, Prioritize – Tips to Prioritize Your Priorities!

It’s no surprise that most of us seem to have more to do than we’ll ever have the time to […]

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A Peek at Personalities

Are you an employee? A manager? Do you have a spouse? Children? Friends? Acquaintances? Do you volunteer in an organization? […]

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Communication is Critical

We have all heard (or have we??) so much about communication, you would think it would be happening by osmosis. […]

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How to Create Accessible PDFs

Even if a library has been focusing on making its website more accessible, the PDFs that patrons might be able […]

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Customer Service from the Inside Out

Have you ever been in an establishment where you could feel the tension of the employees? Or perhaps you could […]

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Patience, Patience! How to Get It – How to Keep It

If you look up the word “patience”…oh wait, you don’t have time to look up words, right? Who has the […]

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Why Did I Make that Dumb Decision? Understanding Common Fallacies of Decision Making and How to Avoid Them

Have you ever made a bad decision? Sometimes it is simply bad luck, but often we make poor choices based […]

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Marketing with Memes & GIFs: Best Practices & Things to Avoid

As the internet evolves, campaigns are evolving based on viewership and trends. Many marketers are finding that adding humor to […]

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Leave Your Stress @ Work!

Although our work often brings us great joy, it can also present a few challenges – differing personalities, friction, work […]

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Understanding Compassion Fatigue

You love your job. You love your library. You love helping your patrons prepare for a job interview or apply […]

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Managing Employee Performance: A Simple Formula for Talking with Staff

The success of any project or plan relies on the work of your staff. Supervision is not for the faint […]

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Choosing the Right Social Media Platforms for Your Library

Every library needs a social media presence. However, not all social media platforms are created equal. Each platform has its […]

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Writing for the Web: Getting People to Care

Ever get the feeling that nobody is reading your library’s website? Trust your gut on this one; unfortunately, this is […]

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Trends in Digital Privacy: Is There Even Such a Thing?

If you’ve been keeping up with technology-related news, it likely seems that a new data breach, somewhere, is announced nearly […]

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Developing Motivated Cultures: Six Simple Factors that Shape Your Organization

Every good organization has a strategic plan. However, the success of that plan is highly dependent on your organization’s culture. […]

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Change – Are You Embracing It or Just Tolerating It?

Change – ugh. Just those six little letters can bring a sense of dis-ease. And yet, we all know that […]

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Disability and Chronic Illness Representation in Fiction Booklist

In today’s diverse world, everyone deserves to see themselves reflected in fiction. The We Need Diverse Books movement has made […]

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Leadership in Libraries: Observations from the Director’s Seat

Between a pandemic, political partisanship, and fast changing technology, public libraries are experiencing a dramatic series of changes and challenges. […]

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Free Online Tools for Creating Visual Content for Your Library’s Marketing

Yes, there are faithful standbys, such as Canva, but there is so much more out there that libraries can make […]

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Rebuilding Our Why – for Staff

Have you given much thought to why patrons come to your library? “They have to,” you say? Not so fast. […]

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PLAN Annual Meeting 2021

The Annual Meeting of the PLAN membership was held both in-person and virtually on November 5, 2021. The recording includes: […]

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Rebuilding Our Why – for Managers

There was a day in the not-so-distant past when folks who needed access to reading materials, computer information, and other […]

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Dealing with Challenging Patrons and Safety Situations

In this 90-minute session, Dr. Steve Albrecht will cover the dos and don’ts of dealing with challenging patrons, including rude […]

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Genrefication in the Library

Primary school students are very visual in their book choices. Arrangement of books greatly affects how students make choices. Since […]

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Managing Your Online Presence: A Primer For Library Professionals

Are you interested in learning how to create and manage a professional online presence? If so, please join us for […]

Let’s Make a Mind Map!

You may have heard the term “mind mapping.” But have you ever wondered exactly what it means? Does it mean […]

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Tips for Facilitating an Online Meeting

Face-to-face meetings can present certain challenges, but facilitating an online meeting can seem like chasing shadows – except the shadows […]

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Customer Service in a Digital World

As our primary contact points with many users continue to move to the digital world, how do we deliver quality […]

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Advanced WordPress

WordPress is a content management system (CMS) many libraries utilize for their websites. WordPress helps easily create a framework for […]

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Free Online Tools for Creating Visual Content for Your Library’s Marketing

​Yes, there are faithful standbys, such as Canva, but there is so much more out there that libraries can make […]

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When Opportunity Knocks, Will You Be Ready? Understanding Your GPV

When opportunity knocks, how will you know if you are a good fit for that opportunity? Sometimes we just “assume” […]

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The Hows and Whys of Teaching Copyright

Your patrons need your help! Not just in doing research but in understanding copyright, so they can share their own […]

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Fandom Programming

Fandom programming can be intimidating to those not in the know, but fear not — this webinar will teach you […]

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Understanding Yourself as a Supervisor

As a supervisor, it comes as no surprise to you that no two people are alike. Sometimes one person can […]

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YouTube 101

YouTube is a great way to engage current users and connect with new users.  During this fun introductory look at […]

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Delegating Effectively: When, How, and To Whom?

You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is […]

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Starting a Friends Group

Well-run Friends groups are vital for the prosperity of public libraries (and can be an asset for school and academic […]

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Programming for Foodies

Infuse your programs with flavor and sensory experiences for all ages. In this webinar, you’ll get a baker’s dozen food […]

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Making Your Website More Accessible Without Rebuilding It from the Ground Up

Website accessibility continues to gain importance as organizations realize that there are serious legal consequences for websites that aren’t usable […]

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Re-Energizing a Friends Group

The signs are obvious when a Friends group is ailing. Fewer volunteers, fewer events, less money raised, and less involvement […]

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Using Instructional Design Principles to Transition to Online Learning

Having a firm understanding of pedagogical theory and instructional design principles can help demystify and smooth the transition toward how […]

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The Art of Communication

Have you ever worked with some who “just doesn’t get it??” Maybe the reason they don’t “get it” is that […]

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Building Great Programs for Patrons in Their 20s and 30s

Emily and Katie will discuss their experience with programming for millennials, which includes establishing a new program series, coming up […]

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Creating Engagement in an Online Teaching Environment

So, you’ve been dropped into online teaching, and you’re missing that in-classroom dynamic with students? Join colleagues to share, brainstorm, […]

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Nostalgia Programming

We love the 90s (and 70s and 80s), and chances are your patrons do too! Learn how to engage with […]

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Free and Low-Cost Alternatives to Popular Software

There are many free software options available as alternatives to popular expensive software. We will examine the best software for […]

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Emojis: What Are They, Where Did They Come From, and Can They Help with Marketing?

A whole new visual language has now become mainstream communication. Emojis have a mixed, but evolving, history. Take a tour […]

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Collection Management Basics

This program starts with the basics, with beginning collection managers in mind. We will go through the collection life cycle […]

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Feedback that Works

Giving effective feedback can be rewarding – and challenging! This webinar will teach us tips on effective coaching and counseling […]

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Working Out: Building Your Confidence Muscle

If you look up the definition of confidence, you’ll see something along the lines of “self-assurance” or a mention of […]

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Using Pop Culture to Create Great Library Programs

Library staff will get tips to invigorate programs for all ages by taking cues from pop culture and fandoms. We […]

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How Your Language Rules Your Mind

When we hear someone say, “Watch your language,” we often think of cursing, intentionally belittling someone, or being defensive. And […]

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Extended Reality: The Future of Collaboration

Extended reality (XR) includes 360-degree imagery, virtual reality (VR), augmented reality (AR), mixed reality (MR), and spatial computing. These immersive […]

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Intentional Blindspots: Are You Seeing Only What You Want to See?

To be fair, I must share a disclaimer here…the term “intentional blindspots” is one made up by yours truly (as […]

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15+ Adaptable Programs: Any Age, Any Size

Emily and Katie will present several engaging and interactive programs for patrons of all ages, including those that are great […]

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The Person in the Mirror

Whether it’s what we have for breakfast, when we go to sleep, how we treat others, how we do our […]

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Winning Library Grants for Beginning Learners

Are you new to grant writing? Stephanie Gerding’s webinars are known for being practical and easy to understand. Learn the […]

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Winning Library Grants for Intermediate Learners

You know the basics and are ready to learn the best method for writing grant proposals to give you the […]

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Winning Library Grants for Advanced Learners

Congratulations for being an advanced library grant writer. Let’s share and learn together to sharpen our skills. Find out how […]

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Weed ‘Em and Weep: Hoarding is not Collection Development

Reap the benefits of a well-weeded collection! This session will discuss weeding techniques, how to motivate reluctant weeders, and the […]

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How to Manage Volunteers in the Library

Decades ago leaders in the nonprofit community came to a conclusion: Volunteers needed to be treated like paid employees. They […]

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Free Online Tools to Increase Your Workflow and Productivity

Have you ever found a tool or service that made you go “AHA!?” Are there little gems that make your […]

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Library Technology Planning for Today and Tomorrow (Series)

The prospect of technology planning can seem overwhelming and time-consuming, especially for those who work in an already short-staffed library […]

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Continuity of Operations (Series)

Have a Plan. 100-year floods that happen every other year. Wildfires. Pandemic(s). What does it mean to provide “essential” services […]

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Email Marketing for Libraries

Email can be one of the most effective ways we can reach our users.  How can we make the most […]

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Making a Collection Count

Make your collection count! This program talks about the overall quality of a library collection. We will deep dive into […]

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Social Media Content Trends for 2021 and Beyond

Social media has always had trends, and this year is no exception. Find out what professional marketers are focusing on […]

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YouTube: Live Streaming

Live Streaming is a great way to engage your users online. As libraries, we can use it to bring our […]

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Creating Content for Video

Video is one of the most effective ways to reach our students and users.  On average, people spend 100 minutes […]

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Bouncing Back: Developing Resilience Amid Challenges and Change

Challenges – check. Change – check and double check. Bouncing back? Maybe??? The real answer to that question is a […]